Service Interruption on API v2016.7, API v2019.4 Service(s)
Incident
2025-11-11T21:56:00.0000000Z
Service Interruption on API v2016.7, API v2019.4 Service(s)
Status: closed
Start:
2025-11-11T18:32:00.0000000Z
End:
2025-11-11T21:56:00.0000000Z
Duration: 3 hours 24 minutes
Affected Components:
API v2016.7
API v2019.4
Update
2025-11-11T18:32:00.0000000Z
2025-11-11T18:32:00.0000000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
API v2016.7, API v2019.4
We sincerely apologize for the service degradation and will provide further updates as soon as possible.
Resolved
2025-11-11T21:56:00.0000000Z
2025-11-11T21:56:00.0000000Z
Dear Customer,
Service Interruption Affecting Service(s):
API v2016.7, API v2019.4
The issue is now fully resolved & the team are monitoring closely. Thank you for your patience during this incident.