Service Interruption on API v2016.7, API v2019.4 Service(s)
Incident
2025-05-14T08:16:00.0000000Z
Service Interruption on API v2016.7, API v2019.4 Service(s)
Status: closed
Start:
2025-05-14T01:07:00.0000000Z
End:
2025-05-14T08:16:00.0000000Z
Duration: 7 hours 9 minutes
Affected Components:
API v2016.7
API v2019.4
Update
2025-05-14T01:07:00.0000000Z
2025-05-14T01:07:00.0000000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
API v2016.7, API v2019.4
We sincerely apologize for the service interruption and will provide further updates as soon as possible.
Resolved
2025-05-14T08:16:00.0000000Z
2025-05-14T08:16:00.0000000Z
Dear Customer,
Service Interruption Affecting Service(s):
API v2016.7, API v2019.4
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.