Service Interruption on API v2016.7, API v2019.4 Service(s)
Incident
2025-05-07T18:36:00.0000000Z
Service Interruption on API v2016.7, API v2019.4 Service(s)
Status: closed
Start:
2025-05-07T17:01:00.0000000Z
End:
2025-05-07T18:36:00.0000000Z
Duration: 1 hour 35 minutes
Affected Components:
API v2016.7
API v2019.4
Update
2025-05-07T17:01:00.0000000Z
2025-05-07T17:01:00.0000000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
API v2016.7, API v2019.4
We sincerely apologize for the service degradation and will provide further updates as soon as possible.
Resolved
2025-05-07T18:36:00.0000000Z
2025-05-07T18:36:00.0000000Z
Dear Customer,
The issue affecting API v2016.7 and API v2019.4 has been resolved. All services are now operating normally.
We apologize for any inconvenience caused and thank you for your patience.